We chatted with Martin Kõiva, CEO at Klaus, about what makes great customer support—and how SaaS companies can build, scale and improve their support.
Aggelos Mouzakitis is Growth Product Manager at Growth Sandwich. He and Edward talk about how customer research can help B2B SaaS companies grow.
In this episode we talk about how customer research can help you to understand your customers better and use jobs to be done frameworks in marketing.
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